Admins are often tasked with monitoring certain things such as health of the platform, licenses, integrations, ad-hoc stuff, etc. As a result, you might end up with dozens of bookmarks, favorites, dashboards, reports, etc. Reports, performance analytics, dashboards, and favorites work OK, but have several downsides that I won’t list out. I built this very…

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Had to create a custom content block table to show Incidents resolved this month. Format had to be Assignment Group, Number of Incidents Resolved, Average Duration, and Average Duration in Hours.

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Create a dynamic content block and add to dashboard. Very useful for dynamically filtering shared dashboards, without needing to modify or recreate all reports or create multiple dashboards.

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Condition to only run scheduled jobs on weekdays.

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Add the following CSS to the widget instance of “Homepage Search”

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Useful for client scripts/client-side UI actions. Look to use these before creating new UI pages. instanceName.service-now.com/sys_ui_page_list.do?sysparm_query=nameSTARTSWITHglide&sysparm_view= glide_alert_standard glide_ask_standard glide_confirm glide_confirm_basic glide_confirm_standard glide_info glide_prompt glide_warn

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