mySNstuff.com

Report on Incidents Resolved by Month

ServiceNow trend report for Incidents Resolved by Month
Report on Incidents Opened By Month

ServiceNow Report on Incidents Opened By Month
Create your first ServiceNow Dashboard

In one of my previous posts, I showed you how to create your first ServiceNow report. Now I will show you how to create your first dashboard. One thing to remember is that a dashboard is a way to display numerous reports and visualization. You need to create the underlying reports first and then you…
Exporting your report to Excel

In my previous post, I showed you how to create a report listing the Incidents that were opened this year. In the post, I will show you how to export that report to Excel. In the list view of the report, simply right click on one of the column headers -> Export -> Excel. The…
Create your first ServiceNow report

In this post, I will show you how to create your first ServiceNow report. In the filter Navigator, search for reports and click Create New Give your report a name, select “Table” and the Source type, and then select the ServiceNow table in which you want to query. In the example, I will query the…
Add to Update Set Utility

I did not create this, but this is a very useful utility that can be downloaded from the ServiceNow share site. Linking it here for easy reference/access.