How to use these fields in ServiceNow Script. Very useful when bulk updating.
autoSysFields(false) – does not update system fields.
setWorkflow(false) – does not run business rules
var inc = new GlideRecord("incident");
inc.addActiveQuery();
inc.query();
while (inc.next()) {
inc.short_description = "setting all short descriptions";
inc.autoSysFields(false); //do not update system fields
inc.setWorkflow(false); //do not run business rules
inc.update(); // update records
}

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